Hellenic Hull Mutual Association (HMA) founded in 1994 in Cyprus with the exclusive business goal to provide insurance services for vessels mainly owned by Greek & Cypriot shipping enterprises. HMA enjoys the full reputation worldwide by (1) the top financial and banking organizations that their main business is issuing loans for the shipping industry, (2) the European shipping insurance brokers, as well as (3) top-rated Re-insurance organizations.
THE ANALYSIS CHALLENGE
Within the framework of an organized effort of process improvement, as well as for the purposes of timely and accurate decision making, the substantial issue of information systems’ upgrading and empowerment was put forward. The information environment of HMA is quite complex, since it consists of a large number of heterogeneous systems for every distinct division.
The first substantial resolution was to select the ERP solution “NAVins for Microsoft Dynamics NAV” specially designed and adapted for ΗΜΑ aiming to fulfil all the modelling needs of its business entities by encompassing the whole set of its operational requirements. The second resolution was to develop a business intelligence system on Qlik platform to provide the dynamic information framework for specific managerial and strategic groups and divisions out of data that are continuously stored in NAVins for Microsoft Dynamics NAV.