Navins

Enable digital transformation with a unique, comprehensive and flexible solution for the insurance sector. Navins is the only solution for the insurance sector offering sophisticated functionalities based on latest Microsoft Dynamics technology that allow windows, web, mobile and tablet access, flexible deployment options on cloud or on premise, embedded broker portal and unprecedent real time web service integrations to external systems.

Navins is the outcome of more than 8 years of development and is currently used by more than 5.000 users daily. The solution, has been awarded two times the “Certified for Microsoft Dynamics” award, which signifies that the solution has met Microsoft Corp.’s highest standard for partner-developed software.

Innovative Insurance Software

Boosts Productivity

Navins is a certified insurance solution based on internationally acclaimed ERP Microsoft Dynamics NAV that distributes instantly information across all departments without the need for time consuming and error prone processes. Desktop, web, tablet and mobile accessibility options, in conjunction with robust security capabilities of Navins, ensure that your personnel can have access to vital data they need to perform their work anytime and anywhere through an intuitive role based environment that is familiar and easy to use. As Navins is part of the Microsoft Dynamics family it operates in deep connection with Office 365 certifying that everything -from documents and mail communication to your core insurance system- are aligned.

Enables Growth

Navins offers a dynamics and highly parametric environment with strong embedded workflow capabilities that empower your team to implement your business strategy in a flash. Launching a new product with Navins is a matter of minutes instead of days and even a totally new business line can be up and running in hours.

With Navins partner portal- based on Microsoft Dynamics NAV web client- you empower your external partners with enriched functionalities to support their daily business while changes taking place in your back-office are instantly available to your partners without any additional effort.

Having a core insurance system that is not a barrier to your growth plans allows you to focus your efforts in customer journey and excellence by taking advantage of Navins tight integration with Dynamics 365 sales, marketing and customer service global leading capabilities.

As a certified solution for Microsoft Dynamics, Navins is available in more than 70 countries to support your international business and can be deployed on Microsoft Azure to take advantage of cloud’s unbounded scalability and availability.

Supports Digital Transformation

With the staggering more than $9Bn investment from Microsoft in research and development and the undeniable commitment of Diastasys to innovative insurance software, Navins is guaranteed that it would remain at the edge of technology incorporating new trends and insurance best practices in the future. Navins is a GDPR ready insurance solution that supports your digital transformation journey by providing you a flexible system that works seamlessly with Office 365, Power BI, Dynamics 365 and AI Azure services. As a modern solution for insurance, Navins fully supports open architecture standards with a comprehensive API that fosters easy integration to your various front-end applications.

Innovative Insurance Software

Boosts Productivity

Navins is a certified insurance solution based on internationally acclaimed ERP Microsoft Dynamics NAV that distributes instantly information across all departments without the need for time consuming and error prone processes. Desktop, web, tablet and mobile accessibility options, in conjunction with robust security capabilities of Navins, ensure that your personnel can have access to vital data they need to perform their work anytime and anywhere through an intuitive role based environment that is familiar and easy to use. As Navins is part of the Microsoft Dynamics family it operates in deep connection with Office 365 certifying that everything -from documents and mail communication to your core insurance system- are aligned.

Enables Growth

Navins offers a dynamics and highly parametric environment with strong embedded workflow capabilities that empower your team to implement your business strategy in a flash. Launching a new product with Navins is a matter of minutes instead of days and even a totally new business line can be up and running in hours.

With Navins partner portal- based on Microsoft Dynamics NAV web client- you empower your external partners with enriched functionalities to support their daily business while changes taking place in your back-office are instantly available to your partners without any additional effort.

Having a core insurance system that is not a barrier to your growth plans allows you to focus your efforts in customer journey and excellence by taking advantage of Navins tight integration with Dynamics 365 sales, marketing and customer service global leading capabilities.

As a certified solution for Microsoft Dynamics, Navins is available in more than 70 countries to support your international business and can be deployed on Microsoft Azure to take advantage of cloud’s unbounded scalability and availability.

Supports Digital Transformation

With the staggering more than $9Bn investment from Microsoft in research and development and the undeniable commitment of Diastasys to innovative insurance software, Navins is guaranteed that it would remain at the edge of technology incorporating new trends and insurance best practices in the future. Navins is a GDPR ready insurance solution that supports your digital transformation journey by providing you a flexible system that works seamlessly with Office 365, Power BI, Dynamics 365 and AI Azure services. As a modern solution for insurance, Navins fully supports open architecture standards with a comprehensive API that fosters easy integration to your various front-end applications.

Navins Capabilities

Insurance

Organize and automate policy management, documents, pricing, underwriting and commissions with an innovative insurance system.

Manage all insurance master data and relations including Contacts, Customers, Brokers, Insurance Companies, Insurance Objects (e.g. Vessels/Vehicles), Covers, Packages.

Create & post quotes, proposals, renewals and endorsements (alteration, cancellation, undo cancellation, debit/credit note & duration change) as well as keeping versioning of posted documents.

Setup multiple approval workflows and underwriting automations with a self-service parametric environment based on dynamic rules.

Create easily unlimited commission levels to effectively manage commission agreements and automate commission calculations for insurance and reinsurance.

Handle multiple insurance objects, instalments and payment methods per policy.

Use predefined clauses and wordings to automate and streamline documents creation

Take advantage of embedded document management capabilities to organize required documents with direct link to your system.

Analyze risk with interactive map visualizations detailing risk concentration.

Access easily information regarding settled/unsettled policies, customers, brokers, insurance companies, inbound & outbound commissions and earned premiums.

Reinsurance

Reinsurance management in Navins is fully and transparently integrated with Insurance, Financial and Claims modules.

Direct link of facultative reinsurance in all Insurance documents.

Simple and familiar handling of treaty reinsurance with similar functionalities to the Insurance Management such as Reinsurance Proposals, Reins. Endorsements and Reins. Renewals as well as monitoring of Posted Reinsurance Treaties.

Automatic real-time calculation of reinsurance distribution, for premiums, commissions and claims recoveries

Ability to make alterations to a treaty reinsurance policy even if it is posted via reinsurance endorsements.

Handle multiple reinsurers per contract and multiple layers of reinsurance.

Proportional and Non-Proportional Reinsurance Categories (Excess of Loss, Quota Share etc.)

Reinsurance Analysis & Reporting regarding the Insurance Companies and Reinsurance Inbound Commissions.

Claims

Ensure full observation and control of the entire claim life-cycle from the creation of the claim to the claim reimbursement.

Create Claim Announcements or Create Claims with multiple claimants and corresponding covers directly linked to posted policies.

Model claim approval and status processes with dynamic embedded workflow

Keep track of surveys, lawsuits and judicial cost regarding each Claim

Intuitive management of claim reserves (per Claimant & Claim) with real-time financial postings.

Simplify reinsurance with automatic reinsurance recovery calculation.

Record claim expenses with full integration to purchase invoices and procurement.

Schedule payment orders (single or multiple) that link directly to financial management and cash flow.

Gain control with claim history, detailed logging of changes in estimations, statuses, payables and recoveries and multiple reports such as detailed claim analysis, claim analysis per cover and claim expenses report.

Financials

Navins incorporates the financial processes of Microsoft Dynamics NAV aligned totally to the requirements of insurance organizations with full transparency and real-time integration between insurance, reinsurance, claims and financials.

Manage the General Ledger, Chart of Accounts and daily financial operations.

Use unlimited user defined dimensions to create meaningful economic analysis and reporting.

Construct budgets and monitor actual performance via easy to use self-service financial reporting capabilities.

Take advantage of advanced payables and receivables functionality that supports multiple currencies to forecast cash flow and liquidity.

Gain control over your treasury with bank accounts management, reconciliations and automated SEPA processes.

Monitor fixed assets- including bonds and funds- with a flexible module that allows multiple and parallel depreciation books while fully integrated to general ledger and procurement.

Streamline purchasing and procurement processes with embedded purchasing module.

Automate and control processes with financial approvals’ workflow

Broker Portal

Navins Partner Portal is based on Microsoft Dynamics NAV web client providing unpreceded benefits to organizations that want to serve their partners via a modern portal with rich capabilities.
Empower your partners with extended capabilities including offers, renewals, endorsements, automatic payments, surveys and more.
Give control to power users and administrators to manage portal content with one “Available in portal” click to all relevant Navins master data (business lines, packages, products, pricelists and more).
Secure your deployment with embedded Microsoft Dynamics NAV security capabilities fully aligned with partner portal.
Raise productivity levels with unparalleled performance from Microsoft Dynamics NAV web client and instant deployment of changes and new policies to the web.
Lower operational costs with a portal solution that doesn’t require integration to your back-end system and is maintained and upgraded automatically with your core insurance solution.

Navins CRM

Take advantage of Navins embedded CRM functionalities to improve customer satisfaction and retention.

Manage your ecosystem (Companies & Persons), with all relevant data and communication information, as well as profiles with editable questions and answers for each contact.

Record multiple relationships and categorizations per contact.

Streamline sales channels by monitoring leads and opportunities in accordance to sales cycles and salespeople activities.

Keep communication history with detailed logging of automated or manual multichannel activities towards your ecosystem.

Design and execute campaigns to targeted segments with bulk actions from the system.

Simplify processes with email, contact and appointment integration to Microsoft Outlook.

Extensibility

Invest in a modern, flexible and open solution that can support your digital transformation.
Open architecture with fully enabled API supports easy integration with 3rd party systems or existing front-end applications via SOAP and OData web services.
Supreme customization capabilities to tailor system processes to your organization without compromising upgradability.
Embedded workflow engine to model multiple level approvals and automate processes across the system.
Empowered system administrator role allows advanced setup and development tasks to be performed from your team.
Navins offers embedded integrations with 3rd party systems, including insurance companies, payment services, road assistance companies and regulatory organizations.
Insurance

Insurance

Organize and automate policy management, documents, pricing, underwriting and commissions with an innovative insurance system.

Manage all insurance master data and relations including Contacts, Customers, Brokers, Insurance Companies, Insurance Objects (e.g. Vessels/Vehicles), Covers, Packages.

Create & post quotes, proposals, renewals and endorsements (alteration, cancellation, undo cancellation, debit/credit note & duration change) as well as keeping versioning of posted documents.

Setup multiple approval workflows and underwriting automations with a self-service parametric environment based on dynamic rules.

Create easily unlimited commission levels to effectively manage commission agreements and automate commission calculations for insurance and reinsurance.

Handle multiple insurance objects, instalments and payment methods per policy.

Use predefined clauses and wordings to automate and streamline documents creation

Take advantage of embedded document management capabilities to organize required documents with direct link to your system.

Analyze risk with interactive map visualizations detailing risk concentration.

Access easily information regarding settled/unsettled policies, customers, brokers, insurance companies, inbound & outbound commissions and earned premiums.

Reinsurance

Reinsurance

Reinsurance management in Navins is fully and transparently integrated with Insurance, Financial and Claims modules.

Direct link of facultative reinsurance in all Insurance documents.

Simple and familiar handling of treaty reinsurance with similar functionalities to the Insurance Management such as Reinsurance Proposals, Reins. Endorsements and Reins. Renewals as well as monitoring of Posted Reinsurance Treaties.

Automatic real-time calculation of reinsurance distribution, for premiums, commissions and claims recoveries

Ability to make alterations to a treaty reinsurance policy even if it is posted via reinsurance endorsements.

Handle multiple reinsurers per contract and multiple layers of reinsurance.

Proportional and Non-Proportional Reinsurance Categories (Excess of Loss, Quota Share etc.)

Reinsurance Analysis & Reporting regarding the Insurance Companies and Reinsurance Inbound Commissions.

Claims

Claims

Ensure full observation and control of the entire claim life-cycle from the creation of the claim to the claim reimbursement.

Create Claim Announcements or Create Claims with multiple claimants and corresponding covers directly linked to posted policies.

Model claim approval and status processes with dynamic embedded workflow

Keep track of surveys, lawsuits and judicial cost regarding each Claim

Intuitive management of claim reserves (per Claimant & Claim) with real-time financial postings.

Simplify reinsurance with automatic reinsurance recovery calculation.

Record claim expenses with full integration to purchase invoices and procurement.

Schedule payment orders (single or multiple) that link directly to financial management and cash flow.

Gain control with claim history, detailed logging of changes in estimations, statuses, payables and recoveries and multiple reports such as detailed claim analysis, claim analysis per cover and claim expenses report.

Financials

Financials

Navins incorporates the financial processes of Microsoft Dynamics NAV aligned totally to the requirements of insurance organizations with full transparency and real-time integration between insurance, reinsurance, claims and financials.

Manage the General Ledger, Chart of Accounts and daily financial operations.

Use unlimited user defined dimensions to create meaningful economic analysis and reporting.

Construct budgets and monitor actual performance via easy to use self-service financial reporting capabilities.

Take advantage of advanced payables and receivables functionality that supports multiple currencies to forecast cash flow and liquidity.

Gain control over your treasury with bank accounts management, reconciliations and automated SEPA processes.

Monitor fixed assets- including bonds and funds- with a flexible module that allows multiple and parallel depreciation books while fully integrated to general ledger and procurement.

Streamline purchasing and procurement processes with embedded purchasing module.

Automate and control processes with financial approvals’ workflow

Broker Portal

Broker Portal

Navins Partner Portal is based on Microsoft Dynamics NAV web client providing unpreceded benefits to organizations that want to serve their partners via a modern portal with rich capabilities.
Empower your partners with extended capabilities including offers, renewals, endorsements, automatic payments, surveys and more.
Give control to power users and administrators to manage portal content with one “Available in portal” click to all relevant Navins master data (business lines, packages, products, pricelists and more).
Secure your deployment with embedded Microsoft Dynamics NAV security capabilities fully aligned with partner portal.
Raise productivity levels with unparalleled performance from Microsoft Dynamics NAV web client and instant deployment of changes and new policies to the web.
Lower operational costs with a portal solution that doesn’t require integration to your back-end system and is maintained and upgraded automatically with your core insurance solution.
Navins CRM

Navins CRM

Take advantage of Navins embedded CRM functionalities to improve customer satisfaction and retention.

Manage your ecosystem (Companies & Persons), with all relevant data and communication information, as well as profiles with editable questions and answers for each contact.

Record multiple relationships and categorizations per contact.

Streamline sales channels by monitoring leads and opportunities in accordance to sales cycles and salespeople activities.

Keep communication history with detailed logging of automated or manual multichannel activities towards your ecosystem.

Design and execute campaigns to targeted segments with bulk actions from the system.

Simplify processes with email, contact and appointment integration to Microsoft Outlook.

Extensibility

Extensibility

Invest in a modern, flexible and open solution that can support your digital transformation.
Open architecture with fully enabled API supports easy integration with 3rd party systems or existing front-end applications via SOAP and OData web services.
Supreme customization capabilities to tailor system processes to your organization without compromising upgradability.
Embedded workflow engine to model multiple level approvals and automate processes across the system.
Empowered system administrator role allows advanced setup and development tasks to be performed from your team.
Navins offers embedded integrations with 3rd party systems, including insurance companies, payment services, road assistance companies and regulatory organizations.

FAQs (Frequently Asked Questions)

The extended and unified ERP – Microsoft Dynamics NAV – is specially designed to support integrated operations and strategy of insurance sector enterprises. Navins for Microsoft Dynamics NAV, based on the internationally acknowledged Microsoft Dynamics NAV platform, ensures comprehensive management by unifying the different information subsystems of the enterprise, while fully supporting by user-friendly operational efficiency on a day-to-day basis for all operations. In this context, there is no actual need for another system in place or “bridging” to other software.

Navins fully covers the following Insurance sectors:

  • Automotive
  • Marine – Yachts
  • Property
  • General Liability
  • Health
  • Travel
  • Cargo

The Microsoft Dynamics NAV 2015 Web client is a website that you deploy and which your users can access from any browser. Therefore, Navins works over Web browsers, tablets and mobile devices as well.

Navins can be used both by Insurance companies and Brokerages as being an open and parametric system that can adapt to any kind of insurance business processes.

Yes. Navins supports multiple companies, branches, internal and external agents and brokers operations through the Web browser access. Entire teams of salesforce can perform all customer-centric operations i.e. Create and print insurance proposals, policies, endorsements, policy payments and all the required functions that pertain to business operations.

All agents and sales-reps of an Insurance company can gain access to Navins for Microsoft Dynamics NAV through web browsers, exchange date through provided Web-Services, and operate as being an integral part of a sales-team.

Yes. It follows the specification of multi-currency that Microsoft Dynamics NAV provides and supports multiple currencies. Furthermore, Dynamics NAV allows you to transact business in any number of currencies for any customer and vendor. For example, companies can issue an invoice in one currency and accept payment for that invoice in a different currency, etc.

Yes. It follows the specification of multi-language that Microsoft Dynamics NAV provides and supports multiple languages. The users can switch languages on the client in real time, provided that the language is available in the program. The language module can be used to run Multilanguage functionality.

Navins follows the licensing scheme of Microsoft Dynamics NAV. The types of licenses that can be used are:

  • Two-Level of User Profiles available: Full User & Limited User
  • Web client: as a fully Integrated operational environment for the sales-force and brokers of the company.

Navins imports data from many sources. You can migrate existing customer data from an existing ERP or be-spoke system to Microsoft Dynamics NAV using the data migration tools of RapidStart Services for Microsoft Dynamics NAV. You can use Excel .xlsx files as the data carrier. You can also manually move the data by entering it directly into the company.

Multiple Insured objects is an inherit capability of Navins. Therefore, and through parametrization of the system, objects can be easily created and rendered to policies creation as well as to endorsements. This parametrization provides optional use of objects per Insurance Category.

Navins is designed to cover all insurance sectors / products. In order to achieve this, there is a special structure named: “Insurance Object”, where all relevant fields and information are stored. The Policy document for Navins contains: The Insurance Header, the Insurance Objects and relevant multiple Covers. This simple structure allows the user to create a brand-new product with simple steps. It is safe to assume that Navins possesses a very dynamic structure in order to cover any Insurance Product that exists. However, there is always a need to perform certain per-case modifications/amendments, which, one cannot design on his/her own merits unless there has been a preceded step of analytical specs for every Insurance Sector.

Commission schemes in Navins have been created in an easy-to-create and maintain logic. The use of commission-trees has been introduced in order for the management to create and modify commissions on a multi-layer approach with automatic calculations and re-calculations upon borkers’ and agents’ incentives. This development is one of many powerful developments of Navins, allowing group managers to flexibly maintain commission-schemes.

Navins through Dynamics NAV ERP, supports all financial operations seamlessly assisting accountants and financial analysts to extract the most essential business data from the chart of accounts, budgets, cash flow accounts and cost monitor the all the fiscal elements. All financial elements produced by Insurance core-processes are automatically updating all relevant accounts for all departments without administrative intervention.

By using the capabilities of Dynamics NAV 2015, Navins allows for document processing by means of importing objects related to Invoices, legal documentation of policies etc. in formats of PDF, Jpeg, and Word documents.

Navins provides a “Global View” of an Insurance enterprise through fast report production, adequate information layout design, and distribution of the critical information resulting to tactical & strategic decision making. It effectively turns data into actionable knowledge through multidimensional analysis of key performance indicators (KPIs) using a very friendly interface for the user.